Managed Services

In Singapore, the challenges of operating small-medium enterprises (SMEs) routinely come down to doing more with less. Often lacking the resources that their multi-national counterparts might have, SMEs have to get creative to compete on equal footing. While various government schemes exist to lend SMEs a helping hand, there are also measures that SMEs can take to help maximise their performance.

In the modern era of digital technology, internet connectivity has evolved into a basic necessity for business operations. Whether it’s providing internet access for workstations in the office, cloud solutions for on-site technologies, or simply facilitating communication through VoIP calls, nearly every essential business function in the 21st century requires internet connectivity in some form.

Ask business owners operating in the Food and Beverage (F&B) or Retail industry and they’ll tell you how competitive and busy business can get. Increasing operational costs, tight profit margins and quicker demands have pushed businesses to rely heavily on technology and digital point-of-sale (POS) systems for their daily operations. As a result, having efficient and seamless connectivity to support these technologies and digital platforms has become a fundamental requirement for businesses functioning in these industries.

With all that’s changing in how businesses work today, how do you make sure that your business is supported by a future-ready Managed Service Provider? The first of a 2-part series, we propose 4 key criteria to keep in mind when you consider Managed Services for your business.

In the second part of our 2-part series on future-ready Managed Services, we dive into what sets ISPs apart when it comes to managing IT solutions at a time when the global workforce is becoming increasingly dispersed.