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Business Internet Plans Service Specific Terms and Conditions

  • Customers can choose from plans with a contract term of 12, 18, 24, 30, or 36 months.
  • Provisioning requires an estimated lead-time of 14 business days, subject to NetLink Trust’s (NLT) fibre network coverage, network availability, service, resources, access, in-building cabling and tray, and the procurement of all relevant approvals.
  • The time period for on-site Installation is during working hours: Monday to Friday, 9am to 6pm (except Public Holidays).
  • The customer is required to provide the required space and electrical power for the ONT and router.
  • MyRepublic will retain access rights to the router for fault troubleshooting purposes.
  • The 2 free Business Voice (Biz Voice) lines is an opt-in time-limited offer that applies to plans of 24, 30, or 36 months contract term only. The $52.43 one-time charge (OTC) and $10.70 monthly recurring charge (MRC) per line is waived for the contract period. Prevailing MRC applies at the end of the contract period. Additional Biz Voice lines are chargeable at $52.43 OTC and $10.70 MRC per line, with minimum 12 months contract.
  • The free unlimited local incoming and outgoing calls apply to toll-free numbers and calls to local provider service numbers (16xx) only. Local outgoing calls and international IDD calls are chargeable at the prevailing rates found on our business website. To terminate this service, 5 working days’ notice is required.
  • The free 1 Static WAN IP is an opt-in limited time offer for plans with a contract term of 24, 30, or 36 months only.
  • The $53.50 OTC and $20.33 MRC is waived for the contract term. $20.33 MRC applies from the end of the contract period. To terminate this service, 5 working days’ notice is required.
  • Customers can request for one Business Static IPv4 value-added service (VAS) at $20.33 MRC.

Business Internet Plans Service Specific Terms and Conditions

  • Customer have the option for 12, 18, 24, 30 or 36-months contract term plans.
  • Estimated provisioning lead-time of 14 business days subject to Netlink Trust (NLT) fibre network coverage, availability of network, service, resources, access, in-building cabling and tray and the procurement of all relevant approvals.
  • On-site Installation is during Working Hours from Monday to Friday, 9am to 6pm (except Public Holidays)
  • Customer is required to provide space and electrical power for ONT & router.
  • Access rights to the router will be retained with MyRepublic for fault troubleshooting
  • FREE 2 Business Voice (Biz Voice) lines is an opt-in limited time offer for 18, 24, 30 or 36-months contract term only. $52.43 one-time charge (OTC) and $10.70 monthly recurring charge (MRC) per line is waived for the contract period. Prevailing MRC applies at the end of the contract period. Additional Biz Voice lines are chargeable at $52.43 OTC and $10.70 MRC per line, with minimum 12 months contract. FREE Unlimited Local Incoming Calls, Outgoing calls to Toll-free numbers, Incoming & Outgoing calls to local provider service numbers (16xx). Local Outgoing Calls & International IDD Calls are chargeable at prevailing rates available on our business website. 5 working days’ notice is required for termination.
  • FREE 1 Static WAN IP is an opt-in limited time offer for 18, 24, 30, 36 months contract term only. $53.50 OTC and $21.40 MRC is waived for the contract term. $21.40 MRC applies from the end of the contract period. 5 working days’ notice is required for termination.
  • FREE Bandwidth Utilisation Report service is an opt-in limited time offer for 18, 24, 30, 36 months contract term only. $53.50 OTC + $32.10 MRC is waived for the contract period. $32.10 MRC applies from the end of the contract period. 5 working days’ notice is required for termination.
  • FREE MySecure Cloud Firewall (Standard) for first 6 months is an opt-in limited time offer for 24, 30 or 36 months contract term only. $214.00 OTC and MRC for the first 6 months of the contract is waived. For Business 300 and Business 500, $69.55 MRC applies from 7th month onwards. For Business 700 & Gig, $117.70 MRC applies from 7th month onwards. Early Termination Charges apply for termination within contract period. 5 working days’ notice is required for termination.
  • Customer can request for 1x Business Static IPv4 value-added service (VAS) at $21.40 MRC.