Terms and condition

  • Minimum subscription period of 24 months unless otherwise stated.
  • Estimated provisioning lead-time of 14 business days subject to Netlink Trust (NLT) fibre network coverage, availability of network, service, resources, access, in-building cabling and tray and the procurement of all relevant approvals.
  • On-site Installation is during Working Hours from Monday to Friday, 9am to 6pm (except Public Holidays)
  • Customer is required to provide space and electrical power for ONT & router.
  • Access rights to the router will be retained with MyRepublic for fault troubleshooting
  • FREE 2x Business Voice (Biz Voice) lines is part of the bundle. Customer can opt out during ordering.$52.43 one-time charge (OTC) and $10.70 monthly recurring charge (MRC) per line is waived for the contract period. Prevailing MRC applies at the end of the contract period. Additional Biz Voice lines are chargeable at $10.70 MRC per line, with minimum 12 months contract. FREE Unlimited Local Incoming Calls, Outgoing calls to Toll-free numbers, Incoming & Outgoing calls to local provider service numbers (16xx). Local Outgoing Calls & International IDD Calls are chargeable at prevailing rates (refer to Voice Solutions > Business Voice)
  • FREE MySecure Cloud Firewall (Standard) for first 12 months is automatically included into the bundle. Customer can opt out during ordering. $214.00 OTC and MRC for the first 12 months of the contract is waived. For Business 300, $32.10 MRC applies from 13th month onwards. For Business 500, $53.50 MRC applies from 13th month onwards. For Business Gig, $107.00 MRC applies from 13th month onwards. Opt-out or termination of the free MySecure Cloud Firewall (Standard) can be done any time before the end of the first 12 months. Notice of 5 working days is required for termination.
  • [email protected] is part of MyRepublic Managed Wi-Fi Service. FREE [email protected] for first 12 months is automatically included into the bundle. Customer can opt out during ordering. The promotion is bundled with 2x private WPA2 SSID for corporate use. [email protected] be disabled. $160.50 OTC + $58.85 MRC for 1st AP is waived for the first 12 months of the contract. $58.85 MRC per AP applies from 13th month onwards. Additional AP is chargeable at $160.50 OTC + $58.85 MRC per AP. Cabling up to 40m from router & mounting of AP is included. Customers can add-on Guest SSID with captive portal and analytics at $21.40 MRC per AP chargeable from time of signup. No free months for Guest SSID with captive portal and analytics. Opt-out or termination of the free [email protected] can be done any time before the end of the first 12 months. Notice of 5 working days is required for termination. If more than 3 AP required, it will be considered as a Project. For Projects, we will need to conduct a site survey before quoting Customer. IMDA [email protected] guideline need to be adhered to. If customer does not want to have [email protected], standard Managed Wi-Fi Service rates shall apply.
  • Customer can request for 1x Business Static IPv4 value-added service (VAS) at $21.40 MRC.