Cyber Incident Response Retainer for SMEs
With a team of professional Incident Response (IR) specialists on deck, you can rest assured your business is backed with the expertise you need to bounce back from a breach.
Incident response with Blackpanda
In our time of technology dependence, organisations of all sizes have become a potential target for cyber attacks. Everyone needs to be prepared for a cyber incident.
Incident response is the process of containing and eradicating a cyber attack, minimising damage caused by the breach and reducing recovery time and associated costs.
One-time Cyber Incident Response Activation Credit
24/7 Incident Response Support
Blacklight: Attack Surface Management (ASM)
Unlimited Access to Cyber Risk e-Resources
How does MyRepublic’s Cyber incident Response work
if my business is hacked?
Investigation procedures in compliance to industry best practices (SANS, NIST, ISO).
Cyber attack impact on SMEs
Why MyRepublic x Blackpanda
Local Responders
Highly trained cybersecurity incident response
specialists on the ground
throughout APAC, with the
local linguistic and cultural
understanding necessary
to manage a crisis.
Hyper Specialisation
Our responders are trained and specialised to deal with ransomware response and
negotiation, business email compromise, data breaches, and financial or digital asset tracking.
Military Precision
We are an elite cadre of
cyber risk and security
experts, with a background
in the military special forces,
intelligence, forensics, and
law enforcement.
Let’s get you started on your Cyber Incident Response journey.
We are ready when you are.
Get your free Cyber Preparedness Assessment, and get incident response ready.
FAQ's
What are the qualifying requirements for IR-1 clients?
IR-1 is designed for small businesses who are cyber security vigilant, but faced with limited resources and knowledge on how to manage a cyber incident. Contact us if you are operating a small business in the
Asia Pacific region with less than USD 50 million in annual revenue.
What should I do if I think my organization might be experiencing a cyber incident?
Log on to (platform web address) immediately to report a cyber incident by activating the IR-1 service. Upon
receiving the notification, a dedicated incident response manager will be in touch within the following 4 hours to walk-through the best course of action as needed.
What is included in the IR-1 credit?
The IR-1 credit is considered redeemed upon utilization of your activation key, during the subscription period. It
will grant you access to our incident response specialists, digital forensics and security professionals,
as well as unlimited e-resources on our online platform at no additional cost (applicable to qualified cyber
incidents only). Your IR-1 credit includes root cause/scope of breach investigation and incident
resolution. The credit does not include restoration of business activities and implementation of extended
remediating actions.
What defines a qualified cyber incident?
A cyber incident is defined as such if it includes Basic
Web Application Attacks, Denial of Service, System
Intrusion, Business Email Compromise, Malware or
Ransomware. In addition, a qualified cyber incident
must satisfy the following two criteria. Firstly, the
compromise date must be later than the
registration/renewal of the IR-1 subscription. Secondly,
the root cause/cause of incident must be different from
any previous incident for which IR-1 has been activated,
unless Blackpanda-approved mitigation measures have
been implemented.
What if the initial investigation reveals that my activated IR-1 credit is not considered as qualified?
Your IR-1 credit will be considered redeemed upon requesting our incident response services. You may,
however, opt to continue digital forensics and incident response services at a preferred rate of USD 350/hr (U.P
USD 400/hr).
What’s in it for me if IR-1 credit has been used and my company is hit for the second time?
In addition to unlimited access to cyber risk e-resources
platform, you can still enjoy all Blackpanda services
including incident response and digital forensic
services at a preferred rate.
Is my IR-1 credit considered redeemed following a false-positive incident?
Yes, your IR-1 credit will be considered redeemed.
When we receive your Incident Response activation
request, our multi-disciplinary regional responders are
activated and will start to investigate the
suspected incident immediately. As such, regardless of
whether the investigation reveals the incident is
legitimate or is a false positive, your IR-1 credit will be
considered redeemed
Do I need to install Endpoint Detection & Response (EDR)/ Endpoint Agent prior to the activation of IR-1?
This is highly recommended. However, it is not
mandatory, as EDR/endpoint agents collect historical
forensic data that allows our specialists to conclude the
preliminary investigation within a shorter time frame.
Contact Blackpanda for more information on
EDR/Endpoint Installation.
On what condition is IR-1 renewable upon the expiry of subscription tenure?
You can always renew your IR-1 subscription as long as
you meet the qualifying requirements.
What other Blackpanda services can complement IR-1 to strengthen my cyber risk profile?
Consider incorporating regular compromise
assessments to eradicate vulnerabilities in your systems
and conducting tabletop exercises to review the
readiness of your team.
