SME Bundle Offers Terms & Conditions

  • Availability: The promotional bundle (“Offer”) is available for Business Broadband Service, subject to the fibre network (“network”) coverage, availability of network, service, all relevant resources, access, in-building cabling and tray and the procurement of all relevant approvals.
  • Offer Period: This Offer is valid until 31 December 2019 and is subject to change by MyRepublic without notice. The Offer is not valid in conjunction with any other offers.
  • Minimum Service Term: 24-, 30- or 36-months contracts.
  • Installation: We will arrange with you to install the fibre to your premises, a termination point, and install a modem (ONT), and the equipment with their accessories (collectively called CPE”) as stated in the bundle on site during standard working hours (Mon-Fri, 9am-5pm, except Public Holidays).
  • You need to be aware of the minimum system requirements for the CPE we provide. You may check with your Account Manager or the manufacturer for more information. We will not be held responsible for any connection issues or disruptions arising from incompatibility of system requirements of the CPE.
  • TP-Link routers and access points, and Yealink IP phones have a limited warranty period of 12 months starting from the Service Commencement date. We will provide hardware support only within the warranty period.
  • Cisco Meraki routers are part of Managed Router Service and are on rental basis. We will collect back the routers when you deactivate the service with us.
  • Premium gift (such as vouchers or device discount coupon) where applicable is subject to one (1) per Business Broadband signup, available while stocks last. Redemption letter to collect the premium will be sent within 30 days after 1st payment for the Service has been made. The premium is not exchangeable for cash. We reserve the right to change the premium to another item of similar value at any time without prior notice.
  • Cancellation Charges: These are applicable for any withdrawal of application before activation of Service.
  • Activation: The Service shall be activated within 1 month of order submission. For cases where the lead time for fibre resource is 30 working days and above, service activation date must not be later than 2 months from order submission.
    End of Contract Term: Promotional subscription charges will be applicable during the contract period and will revert to prevailing list price upon contract expiry.
  • We reserve the right to withdraw this promotional bundle at any time without prior notice.
  • You should read MyRepublic’s Terms and Conditions at https://myrepublic.net/sg/legal/business-enterprise/ and related service specific Terms and Conditions before registering and/or using our services. These terms and conditions are deemed incorporated by reference. Use of MyRepublic’s services will constitute acceptance of these terms and conditions and any amendments thereto.
  • Prices listed are inclusive of prevailing Goods and Services Tax (GST). Standard early termination, downgrade penalties and deactivation fees apply.