Hear From The Experts: How Managed Network Services Are Powering SME Growth
The final quarter of 2024 looks on the rise for small and medium enterprises (SMEs) in Singapore. Across the board, experts and industry analysts reported positive cash inflows and potential expansions for SMEs nationwide. This lies in the stark contrast to the past five quarters in which the overall economic performance of SMEs has been underwhelming.
Poised for growth, enabled by technology, and powered by managed service providers, businesses are leveraging digital solutions now more than ever to eke out gains where possible. One of these solutions lies in managed network services, which promise valuable fuss-free network administration for companies seeking growth.
To explore the full range of what managed network services offer, from key benefits to specific services that businesses can seek to utilise, we spoke to Ng Wey Keen, Head of Connectivity for Enterprise at MyRepublic, to understand how managed network services have been and will continue to propel SMEs forward.
1. For those who might not know, how would you describe managed network services?
For many SMEs in Singapore, hiring a full-time IT manager to oversee their network simply isn’t cost-effective, especially if the business has only 5 to 10 employees. That’s where MyRepublic’s Managed Network Services step in. Instead of investing heavily upfront in network equipment like routers, switches, access points, or firewalls, SMEs can opt for a simple, affordable monthly fee. We provide and manage all the necessary equipment, taking care of everything from solution design and deployment to ongoing support. Our team of experts handles the entire network end-to-end, allowing business owners to focus entirely on growing their business without the hassle or cost of managing IT infrastructure. It’s a worry-free, seamless solution, leave the network to us and focus on what you do best.
2. What are the key benefits of Managed Network Services for growing businesses?
Cost Efficiency & Predictable Expenses
Managed Network Services eliminate the need for businesses to make large upfront investments in network hardware like routers, switches, or firewalls. Instead, everything is offered on a simple monthly subscription, turning what would be a high capital expenditure into a manageable operational cost. This allows growing businesses to better control their budgets while accessing enterprise-grade network solutions without breaking the bank.
Expert Support & Hassle-Free Management
With Managed Network Services, businesses don’t have to worry about hiring in-house IT staff to maintain their network. Our team of certified experts handles everything from initial setup and configuration to 24/7 monitoring and day-to-day troubleshooting. This ensures a secure, stable network while freeing business owners to focus entirely on scaling their operations.
Scalability to Grow with Your Business
As businesses expand, their network requirements evolve. Managed Network Services offer the flexibility to easily scale up (or down) without the complexity of managing hardware upgrades or replacements. Whether opening new branches or adding more users, the network can adapt quickly to meet changing business needs without downtime or extra hassle.
3. What future trends do you see in managed services for enterprise businesses?
One of the key trends we’re seeing in managed services for enterprise businesses is the increasing shift towards AI-driven network management. Enterprises are demanding smarter, self-optimising networks that can proactively identify potential issues, adapt to usage patterns, and enhance security without manual intervention. AI and machine learning will play a big role in predictive maintenance, automated troubleshooting, and overall network efficiency.
Another trend is the growing importance of cybersecurity integration within managed services. With rising cyber threats and stricter data protection regulations, enterprises are looking for managed service providers who can offer not just connectivity but also comprehensive, built-in security solutions such as firewalls, intrusion detection, and zero-trust frameworks without needing to manage them separately.
Finally, flexibility and scalability through cloud-managed solutions will continue to be a major driver. Enterprises want seamless hybrid environments where their on-premises and cloud infrastructure are managed together under one service. This allows them to stay agile and adjust quickly as business demands evolve.
4. What other specific MyRepublic services are designed for businesses looking to scale quickly?
At MyRepublic, we offer a comprehensive suite of services designed specifically to support businesses aiming to scale quickly and securely. Beyond just Managed Network Services, we provide ultra-fast business-grade internet connectivity, with speeds ranging from standard bandwidths up to an impressive 10Gbps*. This ensures that businesses of any size—whether growing startups or large enterprises—have the reliable, high-performance internet they need to support increasing workloads, cloud applications, and more users without compromise.
In addition to connectivity, cybersecurity has become an essential consideration for businesses in today’s digital landscape. MyRepublic delivers a full range of Cybersecurity Services to safeguard your operations. This includes Firewall-as-a-Service, Email Security, Endpoint Protection, and even Incident Response support to help mitigate and respond to potential cyber threats swiftly and effectively.
When you combine these services, high-speed internet, robust cybersecurity solutions, and Managed Network Services, you’re not only equipped with the tools to grow but also protected at every stage of your business journey. It’s a complete, hassle-free package that gives businesses the peace of mind to focus entirely on scaling and innovation while we handle the network and security backbone.
5. How do you ensure that managed services are tailored to each company’s needs?
At MyRepublic, we understand that no two businesses are the same—each has its own unique goals, challenges, and network requirements. That’s why we don’t believe in a one-size-fits-all approach. Instead, we work closely with every business to offer tailored managed services and complementary solutions that fit their specific needs and growth plans.
Our process starts with a no-commitment consultation, where our team of experts takes the time to understand your current setup, business objectives, and pain points. From there, we craft a personalised recommendation that may include not only our Managed Network Services but also options like high-speed internet, advanced cybersecurity solutions, voice services, and more—all designed to help you scale efficiently and securely.
Whether you’re a growing SME or an established enterprise, we make sure your digital infrastructure supports your business ambitions without unnecessary complexity or cost.
Reach out to MyRepublic Business today and discover how our customised solutions can transform your business journey.
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