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From Unboxing To Business Ready: Device Management Made Easy

Has this ever happened to you? You’re a new hire, eager to hit the ground running and start making a difference in your role, only to find yourself waiting days or even weeks for a work device to be assigned. You make do with the standard office equipment but you’re frustrated because you don’t have a dedicated laptop that you can use on the go, or even bring home. Each day that goes by without the right equipment feels like a day of lost productivity and stalled momentum.

This scenario isn’t uncommon, especially in Singapore which hosts a burgeoning amount of small to medium enterprises trying to maximise their limited budgets. For many such organisations, office equipment costs can feel a little unjustified and as a result, they delegate employees to work with what they can rather than what they need.

Thankfully, there’s a way to prevent these scenarios from ever happening. With device-as-a-service solutions, businesses can streamline the process of setting up, managing, and maintaining devices for new and existing employees. To get your business started, this article will outline the key facets of device management services and explore how SMEs can select the best device-as-a-service partners for business success.

What is Device Management as a Service?

Device management as a service refers to the third-party administration of digital devices such as laptops, mobile phones, and tablet computers. With the right partners, device management offers compliance, support, and security for businesses and corporations. 

It facilitates patching and updates to ensure compliance with business IT security policies. In addition, it also allows businesses to gain access to technical experts for technical support and on-site remediation, while ensuring that all employee devices are being monitored routinely to manage and solve endpoint-related issues to avoid security breaches. 

From a financial perspective, device management is also a fiscally attractive business option that offsets the total cost of ownership and capital investments for any growing business. It shifts the initial costs of infrastructure to a predictable operational expense, instead of a heavy down payment that might impact cash flow.

Qualities of Good Device Management Services

What are some signs of a good device management service? The first and most vital quality of a good device management service is an understanding of the nuances in your industry. This allows them to recommend tailored plans and customised solutions after initial consultations. Paired with a commitment to help your organisation achieve its strategic goals, these partners are the ideal choice for any business seeking to outsource device management.

The next indication of a device management partner being good is comprehensive services. Such partners should offer worry-free all-in-one solutions for modern businesses, and empower them with additional offerings such as IT service management and remote helpdesk support.

Finally, consider a device management partner that can equip your teams with the right technical training and support for long-term success. These partners should field a team of experts that can help your business get the most out of technology in their digital journey.

Supplementing Device Management

While device management ensures functionality and ease of use, additional services can strengthen security and bolster the operational stability of your organisation. For example, business owners can consider engaging trusted cybersecurity consultants to integrate overarching cybersecurity measures across all their managed devices. This one-two punch that encompasses both hardware and software ensures that businesses can focus on their core competencies without worrying about their cyber defences.

Additionally, businesses can take steps to identify potential cybersecurity vulnerabilities through vulnerability management before implementing device management services. Equipped with knowledge of potential threat vectors, enterprise organisations can tailor their device management plans to circumvent these cybersecurity pitfalls and prevent attacks before they happen.

Lastly, further preventative actions can be taken in the form of engaging cyber incident response retainers that have access to devices being managed. In the event of cyberattacks, these retainers can remotely access devices to quash threats as they occur and prevent them from getting out of control. 

Get ahead of the pack and imbue your business with the edge it deserves, reach out to MyRepublic Business today and find out how our device-as-a-service solutions can help you achieve your business goals.