Managed Services: Elevating Workflows Through Digital Transformation
According to a recent article by Forbes, digital transformation has swiftly become a driving force behind business growth across industries. The increasing reliance on digital tools and automation has allowed businesses to optimise operations, enhance productivity, and ultimately drive revenue. Technology, in this context, isn’t just a supplementary asset – it’s a foundational element that can elevate a company’s competitive edge in an ever-evolving marketplace.
A prime example of this in action is Singapore Press Holdings (SPH), a media giant that has successfully embraced digital transformation as a means to future-proof its business. Earlier in this year, the omnichannel media network reaffirmed its 2021 promise to embrace digital transformation and appointed a new CEO who led the next phase of the business’s digital transformation, focused on scalability and innovation . By partnering with industry experts and adopting managed services, SPH has streamlined its digital media platforms to ensure stability, efficiency, and long-term growth. This strategic use of managed services has allowed them to focus on their core competencies while entrusting specialised tasks to experienced providers.
For SMEs, the opportunity to leverage digital transformation through managed services is clear. The challenge, however, lies in understanding how to implement these services effectively. In the following sections, we will explore the power of service management in transforming your business operations and guide you through selecting the right service management solutions to drive success in today’s digital age.
What are Managed Services?
Managed services refer to ICT and cybersecurity solutions that are monitored and managed by a third-party vendor, on behalf of organisations and businesses. Through managed services, businesses gain access to expertise that might otherwise be unavailable in-house. Given the plethora of solutions that can be managed by third-party partners, the benefits of managed services vary as well – ranging from economies of scale and growth, to financial savings from lower overhead costs.
For example, SMEs seeking to maintain a lean team while needing comprehensive IT management should opt for managed IT services which offer end-to-end solutions which streamline IT operations. This includes seamless integration with existing systems, proactive monitoring, and real-time support, which allows organisations to reap all the benefits of an in-house team without any of the additional costs.
Cloud Services For A Digital World
A crucial impetus that drives digital transformation is the strategic integration of on-premise infrastructure with cloud-based platforms. As businesses embark on their digital transformation journeys, appropriate integration of on-premise infrastructures with cloud-based platforms is sure to yield remarkable results.
By leveraging cloud technologies, businesses can enhance flexibility and scalability while maintaining vital on-premise operations. This dual approach allows for streamlined processes and reduced overhead costs, ensuring that companies are well-positioned to adapt to changing market demands.
Managed services such as MyRepublic’s Managed Cloud Services can also complement existing on-premise workflows with cloud-based expertise, ensuring that organisations harness the best of both worlds while providing a robust framework that allows for the secure and efficient management of IT resources.
Securing Your Business In Your Digital Journey
When taking the first steps in your digital transformation journey, it is essential to consider the safety and cybersecurity of your business while prioritising productivity and workflow digitisation. In other words, there is a dire need to leverage managed cybersecurity services alongside ICT and cloud solutions so that vital and confidential information is kept away from malicious actors.
Cut off any potential avenues for cyberattacks and leave your cyberdefence to the pros, with MyRepublic’s Managed Cybersecurity Services . Nothing says peace of mind more than a team of industry experts guarding your network 24/7 and working to ensure the safety of your data. Paired with comprehensive managed cybersecurity solutions that oversee email, server, and cyberthreat management, this one-two punch of complementary managed services ensures that your IT infrastructure remains resilient against cyberattacks, allowing you to undertake your digital transformation with a peace of mind.
Dive into the deep end of digital transformation today. Reach out to MyRepublic Business and find out how our service management solutions can help reshape the way your organisation communicates, collaborates, and thrives in the digital age.
