MyRepublic Service Management
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Businesses understand the necessity for digital transformation and have been extending the IT supply chain both internally and externally to meet business needs. This results in increased engagements with an ever-growing list of service providers and technology vendors which needs to be managed. The key challenge for the business’ IT teams is how to efficiently manage the constant availability of the IT supply chain and the performance of suppliers providing the products and services.
How it works
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Key Benefits of
MyRepublic Service Management
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Intuitive self-service portal for end users to register and track IT request
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Request grouping for major incidents
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Workflow automation for change management
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Rich Management Features available on both on-premise and on cloud
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Tracking of Internal and External SLA
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Available integrations with 3rd party applications or through API
Why MyRepublic Service Management?
Local Support
Quicker incident resolution with support presence based in Singapore
Innovative Features
New features are released frequently to constantly enhance the user experience.
![](https://myrepublic.net/sg/wp-content/uploads/sites/2/2022/09/Untitled-1.png)
ITIL Compliant
Designed based on person as and processes within ITIL framework and not just a ticketing tool.
Reporting
Comprehensive out-of-the-box list of reports and metrics
Experience how MyRepublic Service Management can enhance your service desk performance
MyRepublic Service Management (Basic)*
For small to medium businesses to be rapidly enabled with the out of the box IT Service Management
- Implementation for up to 100 Assets
- User License for up to 5 users
- 0.5 day UAT and Training
- 8x5 Support
MyRepublic Service Management (Standard)*
Good for mid-sized businesses which needs minor customisations with post implementation training and office hours support
- Implementation and configuration for up to 1000 assets
- User License for 10 users
- 1 Day UAT and Training
- 8x5 Support
MyRepublic Service Management (Premium)*
Great for larger organisations needing customisations, post implementation training and 24x7 support
- Implementation and configuration for up to 2000 assets
- User License for 15 users
- 1 Day UAT and Training
- 24x7 Support
MyRepublic Service Management (Basic)*
For small to medium businesses to be rapidly enabled with the out of the box IT Service Management
- Implementation for up to 100 Assets
- User License for up to 5 users
- 0.5 day UAT and Training
- 8x5 Support
MyRepublic Service Management (Standard)*
Good for mid-sized businesses which needs minor customisations with post implementation training and office hours support
- Implementation and configuration for up to 1000 assets
- User License for 10 users
- 1 Day UAT and Training
- 8x5 Support
MyRepublic Service Management (Premium)*
Great for larger organisations needing customisations, post implementation training and 24x7 support
- Implementation and configuration for up to 2000 assets
- User License for 15 users
- 1 Day UAT and Training
- 24x7 Support
Why Choose MyRepublic
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Trusted Managed Solution Provider
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Security at Every Critical Step
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Cost Optimisation
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Technology Training and Support
Curious how Service Management can benefit your organisation?
Get in touch with us.
Customers also considered:
ModernWorkplace
Cybersecurity
AI, IoT and 5G
Learn more about MyRepublic’s Cloud Services
You can reach our experienced sales team by filling out the contact form here. Provide us with your contact details, and we’ll get back to you. Existing MyRepublic Business subscribers can also contact their respective account manager or call our support helpdesk for assistance.