Most businesses struggle with and never fully complete their digital transformation (DX).According to research by Everest Group, 73% of businesses fail to generate any value from their digital transformation strategy.
The modern workplace is constantly evolving with the advent of new technologies. The use of digital communications has revolutionized the way we work by allowing us to connect with each other and our clients in ways never before possible.
Digital transformation (DX) is challenging enough for corporates with scale-appropriate budgets. The complexity of technology integration, the stakeholder hills to climb, and the constant push-pull between market-driven needs and operational stability make any digital transformation agenda exasperating.
In today’s age of connectivity, having a telephony system that fulfils your business needs is vital to success. Selecting the best business phone system solution for your organisation can be difficult, especially if you’re unfamiliar with the current options in the market. Having a good understanding of phone systems and their features is essential to making the right decision.
The telephone has served us well for nearly 150 years. The great strides in telephony innovation have seen us through industrialisation and globalisation. For enterprises, we are now at a point in technology adoption where we may be close to the next phase in telephony innovation – where we might not need legacy phone systems at all.