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Modern Business Phone Systems: Why Teams Calling Is The Smarter Choice

Modern Business Phone Systems

Still relying on desk phones that tie your team to the office? If you’re dealing with expensive call plans, clunky hardware, and missed connections, you’re not alone.

While big brands like Uber and Delta airlines have embraced cloud communication, many SMEs in Singapore are just starting to discover how cloud-based calling can transform the way they work.

But what is cloud calling? Also known as cloud telephony, cloud calling is when you use the internet to make and receive your calls. Yes, you can handle calls through your laptop, mobile phone, or desktop as long as you have internet access and the right app. For SMEs, they are the smarter way to run your business. If you’re wondering what makes cloud calling such a game-changer for SMEs, here are five key reasons it’s worth the switch.

1. Save More By Starting Small

For startups, small, or medium businesses that are trying to get off the ground, cloud calling is the perfect solution. It doesn’t require any physical hardware or installation fees because all you need is the app on your phone or laptop. But it’s not just about upfront savings; cloud calling also makes your monthly costs more predictable.

2. Plan Your Expenses Better

Unexpected bills can hurt your business. With regular landlines, charges are based on minutes and locations so international calls can rack up a huge bill. However, providers often offer bundled or flat-rate pricing plans. Since many of the plans include unlimited calling within certain areas, you can plan your business accordingly. Besides better expense management, cloud calling also simplifies your regular maintenance.

3. Maintain Systems Easily

If you only have one or two IT staff, it can be difficult to keep up with maintaining physical phone systems. Your providers simplify that by managing maintenance, updates, and repairs for you. Software updates happen quickly and transparently, without downtime or additional charges so you can rest easy. Beyond savings and maintenance, cloud calling also changes the way your team connects and collaborates.

4. Increase Flexibility and Connect Better

More SMEs are exploring remote or hybrid solutions. If you’re still using desk phones, people can only reach you in the office. When you switch to cloud-based calling, operations can carry on as usual even when you or your employees are travelling, thus enhancing your collaboration and productivity. As your business evolves, your phone system should be flexible enough to help you scale up.

5. Scale Up Or Down Easily

Not only do you have the flexibility to work from wherever you want, you also gain flexibility when it comes to scaling. Businesses grow, move, and sometimes streamline operations. If you have landlines, you’ll have to handle installing, transferring, or removing them. Since cloud calling runs through software, you can scale with just a few clicks without the need for cabling or technician visits.

For SMEs looking for an easy solution without the hassle, MyRepublic Teams Calling offers the perfect fit.

6. The MyRepublic Advantage for Microsoft Teams Calling

Built on Microsoft’s trusted infrastructure, MyRepublic Teams Calling gives your business a reliable, enterprise-grade phone solution with all the benefits of Teams Calling and more.

You can manage calls efficiently with Auto Attendant and Call Queue features, all from within the Microsoft Teams dashboard. Enjoy unlimited incoming local calls, competitive international rates, and simplified billing. Whether you’re on a laptop, desktop, tablet or mobile, Teams Calling keeps you connected on the go. Get the security and accountability your business needs with our built-in encryption, compliance-ready settings, and optional call recording.

Simplify Your Business Communication Today

Communication should be simple. With MyRepublic Teams Calling, you get a future-ready business phone system that’s easy to set up, manage, and grow with. From number porting to post-migration support, our experts are with you every step of the way.

When you’re ready to modernise your phone system, reach out to MyRepublic Business. Let’s explore how Teams Calling can transform the way you connect.