Legal
Terms and Policies
Legal – Mobile
Mobile Services Specific Terms and Conditions
Plan Specific Terms and Conditions
Mobile Device Specific Terms and Conditions
Mobile eSIM Specific Terms & Conditions
Mobile Promotions Terms & Conditions
TVB Anywhere (SG) Premium Value-Added Services Terms & Conditions
4G & 5G Data Roaming Services Terms & Conditions
Subscription
- 1. The Travel Boosters are available in 24-hour 500MB, 7-day 1GB and / or 30-day 1GB options where applicable.
- 2. All Travel Boosters purchased are strictly not refundable regardless of whether the service has been activated or used.
- 3. All roaming charges are not subjected to GST.
Validity of Subscription
- 1. Depending on the subscription option chosen, the service will be valid for the duration based on the selected date and time of activation.
- 2. For users on MyRepublic 5G Mobile service, the post-dated activation of the roaming subscription is not currently available and hence the activation of the service will commence shortly after purchase.
- 3. Upon activation of the Travel Booster, the customer will receive an SMS notification and the Travel Booster can be used while in your specified destination.
- 4. All unused data will be automatically deactivated beyond the stipulated duration of your subscription.
Auto-Renew
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1. By default, the 24-hour and 7-day Travel Boosters will be auto-renewed upon the earlier of 1) the depletion of the bundled roaming data, or (2) the expiration of the validity period.
For example, if the customer buys a 24-hour pass at 3 pm (SGT GMT+8), it will renew 24 hours later at 2.59 pm (SGT GMT+8). - 2. An SMS alert will be sent as reminder when the usage is near depletion of the bundled data, or prior to every renewal of the next subscription.
- 3. To deactivate the Auto-Renewal of the 24-hour and 7-day subscription, customers can turn off the feature (1) at the time of purchase, or (2) via MyRepublic Mobile App.at any point in time after subscribing
- 4. If the Auto-Renewal feature is turned off, the 24-hour or 7-day subscription will not be renewed automatically upon the expiry of the valid duration or the depletion of the bundled roaming data.
- 5. Customers will need to switch off the Auto-Renewal when they are back in Singapore otherwise charges will continue to apply.
- 6. MyRepublic will not be responsible for any roaming subscription charges incurred by customers who might not have opted out of the Auto-Renewal service under all circumstances.
Monthly Roaming Plans
- 1. The charges under Monthly Plans will be billed every month until the customer unsubscribes via the MyRepublic Mobile App.
- 2. A minimum of 2 months’ subscription will be required with every new sign up to a Monthly Roaming Plan.
- 3. Beyond the bundled roaming data as part of the Monthly Roaming Subscription, customers may choose to subscribe to a Travel Booster to continue using data overseas.
- 4. Any unused data bundles will not be carried forward.