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Terms and Policies

Legal > Fixed Broadband > MySafe: Parental Control Software

MySafe Parental Control Software Terms & Conditions

These MySafe Lite Specific Terms and Conditions apply in addition to your subscribed MyRepublic fibre services Agreement. Capitalised terms used in this Specific Terms and Conditions shall have the same meaning as given to them in the Fixed Broadband General Terms and Conditions and the subscribed MyRepublic fibre broadband service terms. In the event of any inconsistency between MySafe Lite Specific Terms and Condition and the Agreement, these terms will prevail.

1. MySafe Lite service

1.1. MySafe Lite is available to all MyRepublic fibre services residential customers for personal, non-commercial use only. It is not intended for use by commercial entities, businesses or other organisations. You must not resell or supply these services to any third party, whether for a fee or otherwise.

1.2. If you are using either the MyRepublic Ultra or GAMER Dual Fibre plan, MySafe Lite will be applied to the first line of your fibre broadband account, or Port 1 of your ONT. 

1.4. The default settings and controls for MySafe Lite will be activated in the manner prescribed by the local government and regulatory authorities. 

1.5. We do not make any warranty or representations that MySafe Lite is accurate or precise, nor are we able to warrant that the content you consider objectionable or want to be blocked will always be blocked. MySafe Lite is unable to filter access to any content or applications: 

(a) already downloaded on your device, or 

(b) from any traffic that bypasses MyRepublic’s network such content accessed with a device with a static Internet Protocol address or through a virtual private network.

2. Trial Period and fees

2.1. A one-time off six (6) months free trial period for MySafe Lite will be made available to you upon its activation. 

2.2 If you terminate MySafe Lite at any time (regardless if you are on the free trial or paid subscription), you will not be eligible for any further free trial periods should you choose to resubscribe to MySafe Lite.

2.3. We will provide reasonable technical support to you for content filtering arrangements. You may contact us for such technical support at [email protected].

2.4 MySafe Lite published subscription rates will apply if you continue with MySafe Lite after its trial period has expired.

3. General

3.1. MySafe Lite are provided on an “as is” and “as available” without any guarantee of representation or warranties, as applicable, whatsoever, to the fullest extent permitted by law. No advice or information obtained by you from us or through MySafe Lite will create any warranty not expressly set out in these terms.

3.2. All intellectual property in or relating to MySafe Lite remains with us or their respective owner. You acknowledge such title and shall not take any action to jeopardise or affect our rights or interests in such intellectual property. You agree that any improvements or changes we make to MySafe Lite belong exclusively to us or our licensors.

3.3. We reserve the right to suspend, cancel or vary these MySafe Lite Specific Terms and Conditions and any feature or aspect of MySafe Lite, at our sole discretion without prior notice. In such an event, we shall not have any liability to you whatsoever. All amendments will be published on this website and you agree that such publication shall be sufficient notice to you. Your continued use of MySafe Lite shall be deemed as acceptance to such amendments. 

Last updated: 30 November 2020