ALERT: Stay vigilant and exercise caution against online scams. Never share confidential information, passwords, OTPs and bank details over calls, emails or SMSes.
jQuery(document).ready(function(){ if (jQuery('section').hasClass('notify_bar_top')){ jQuery('#offcanvas-7b483ed').addClass("mobile_header_dropdown"); } else { jQuery('#offcanvas-7b483ed').removeClass("mobile_header_dropdown"); } jQuery(".cancel_btn_notify" ).click(function() { jQuery('#offcanvas-7b483ed').addClass("mobile_menu_tab"); jQuery('#offcanvas-7b483ed').removeClass("mobile_header_dropdown"); }); var setElementHeight = function () { var height = jQuery(window).height(); jQuery('.mobile-nav-personal').css('max-height', (height)); }; jQuery(window).on("resize", function () { setElementHeight(); }).resize(); jQuery(window).on("resize", function (e) { checkScreenSize(); }); checkScreenSize(); function checkScreenSize(){ var newWindowWidth = jQuery(window).width(); if (newWindowWidth = 1 ){ jQuery('.notify_bar_top ').slideUp(); jQuery('div#offcanvas-7b483ed').addClass("mobile_menu_tab2"); } else{} }); } else{} } });

Planned Maintenance - Broadband / Voice

From time to time, we need to make changes on our network to optimise performance.

This may result in your service being degraded temporarily during the scheduled network improvement.
Once the scheduled maintenance has been completed, your service will resume as normal.
If you experience delays reconnecting to the network, please power cycle your modem by turning it off and powering it back on.

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Maintenance Title: Scheduled Network Maintenance
Affected Services: No Services Impacted
Affected Location: Nationwide
Scheduled Start Date/Time: 28/11/2023  01:00 AM SGT
Scheduled End Date/Time : 28/11/2023  06:00 AM SGT
Actual Downtime Duration: No downtime
Remarks: This is non-service affecting maintenance but please restart your ONT and router after the maintenance is complete in order for the ONT to download the latest ONT firmware

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Maintenance Title: Scheduled Network Maintenance
Affected Services: No Services Impacted
Affected Location: Nationwide
Scheduled Start Date/Time: 24/11/2023  01:00 AM SGT
Scheduled End Date/Time : 24/11/2023  06:00 AM SGT
Actual Downtime Duration: No downtime
Remarks: This is non-service affecting maintenance but please restart your ONT and router after the maintenance is complete in order for the ONT to download the latest ONT firmware

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Maintenance Title: Scheduled Network Maintenance
Affected Services: No Services Impacted
Affected Location: Nationwide
Scheduled Start Date/Time: 23/11/2023  01:00 AM SGT
Scheduled End Date/Time : 23/11/2023  06:00 AM SGT
Actual Downtime Duration: No downtime
Remarks: This is non-service affecting maintenance but please restart your ONT and router after the maintenance is complete in order for the ONT to download the latest ONT firmware

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Maintenance Title: Scheduled Network Maintenance
Affected Services: No Services Impacted
Affected Location: Nationwide
Scheduled Start Date/Time: 22/11/2023  01:00 AM SGT
Scheduled End Date/Time : 22/11/2023  06:00 AM SGT
Actual Downtime Duration: No downtime
Remarks: This is non-service affecting maintenance but please restart your ONT and router after the maintenance is complete in order for the ONT to download the latest ONT firmware
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Maintenance Title: Scheduled Network Maintenance
Affected Services: No Services Impacted
Affected Location: Nationwide
Scheduled Start Date/Time: 21/11/2023  01:00 AM SGT
Scheduled End Date/Time : 21/11/2023  06:00 AM SGT
Actual Downtime Duration: No downtime
Remarks: This is non-service affecting maintenance but please restart your ONT and router after the maintenance is complete in order for the ONT to download the latest ONT firmware
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Maintenance Title: Scheduled Network Maintenance
Affected Services: No Services Impacted
Affected Location: Nationwide
Scheduled Start Date/Time: 17/11/2023  01:00 AM SGT
Scheduled End Date/Time : 17/11/2023  06:00 AM SGT
Actual Downtime Duration: No downtime
Remarks: This is non-service affecting maintenance but please restart your ONT and router after the maintenance is complete in order for the ONT to download the latest ONT firmware
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Maintenance Title: Scheduled Network Maintenance
Affected Services: No Services Impacted
Affected Location: Nationwide
Scheduled Start Date/Time: 16/11/2023  01:00 AM SGT
Scheduled End Date/Time : 16/11/2023  06:00 AM SGT
Actual Downtime Duration: No downtime
Remarks: This is non-service affecting maintenance but please restart your ONT and router after the maintenance is complete in order for the ONT to download the latest ONT firmware
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Maintenance Title: Scheduled Network Maintenance
Affected Services:  Fiber Broadband and Voice
Affected Location: North East of Singapore
Scheduled Start Date/Time: 16/11/2023  01:00 AM SGT
Scheduled End Date/Time : 16/11/2023  06:00 AM SGT
Actual Downtime Duration: Estimated 45 minutes between 1AM-6AM
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Maintenance Title: Scheduled Network Maintenance
Affected Services: No Services Impacted
Affected Location: Nationwide
Scheduled Start Date/Time: 15/11/2023  01:00 AM SGT
Scheduled End Date/Time : 15/11/2023  06:00 AM SGT
Actual Downtime Duration: No downtime
Remarks: This is non-service affecting maintenance but please restart your ONT and router after the maintenance is complete in order for the ONT to download the latest ONT firmware