Legal

Terms and Policies
Standard Promotion Terms & Conditions
  • Prices for residential offers are inclusive of GST.
  • All plans except trial plans are only available to new or existing MyRepublic customers who are not on an existing contract, and who do not have outstanding bills with MyRepublic.
  • Trial plans are only available for new customers who did not sign up for a MyRepublic trial plan in the last 6 months regardless of speed, and who do not have outstanding bills with MyRepublic.
  • Unless stated otherwise, promotional rates are only valid for the duration of the contract. The plan’s Usual Price will apply after the contract ends.
  • Free wireless home gateway is NOT included unless otherwise specified for specific promotions.
  • Only valid for National Broadband fibre-ready premises.
  • Home Voice standard installation fee of $49 is waived for Standard Home Voice plans. Value-Added Services (VAS) will be billed separately.
  • If you are requesting for the installation of a NetLink Trust (NLT) Termination Point (TP) and you are not the home-owner of the premises stated on the Service application and this NLT TP installation request is being processed through MyRepublic, you will need to submit the NLT authorisation letter to MyRepublic.
  • If you are a Singaporean or Permanent Resident (PR) residing in a HDB public rented flat, you will need to pay a deposit of $250 and submit your NRIC as well as proof of your billing address (if applicable) when you sign up for MyRepublic services.
  • If you are a foreigner who is not holding an Employment Pass or S Pass, you will need to pay a deposit of $150 and submit one of the following: Diplomatic Pass / Entrepass / Training Visit Pass / Work Permit / Student Pass, Dependent Pass / Long Term Social Visit Pass (with minimum validity of 6 months) when you sign up for MyRepublic services, as well as proof of your billing address (if applicable).
  • Standard one-time charges may apply. For full details, see our List of One-Time Service Charges for Residential Customers.
  • Specific terms and conditions apply as advertised.