Service Specific Terms and Conditions

  • Flexible contract periods of 6, 12, 18, 24, 30 or 36 months available;
  • Estimated provisioning lead-time of 6-8 weeks subject to fibre network coverage, availability of network, service, resources, access, in-building cabling and tray and the procurement of all relevant approvals;
  • On-site Installation is during Working Hours from Monday to Friday, 9am to 6pm (except Public Holidays);
  • Customer is required to provide space and electrical power for ONT or Media Converter and Router (if applicable);
  • FREE Bandwidth Utilisation Report service is an opt-in value-added service (VAS). $53.50 OTC & $32.10 MRC is waived for the contract period and will apply after the contract period. We will provide your technical officer a user ID and password to access the portal;
  • FREE 1x Business Static IPv4 or 8 Static LAN IPv4 is an opt-in value-added service (VAS). $53.50 OTC & $21.40 or $105.93 MRC for 1 Static IP or 8 Static IP VAS respectively is waived for the contract period and will apply after the contract period.