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Critical Information Summary

To help our customers to fully understand our plans, we have updated our Critical Information Summaries to a new format. Your plan inclusions and details remain the same.

Residential

VDSL – Critical Information Summary
Fibre 100 – Critical Information Summary

Fibre 200 – Critical Information Summary

Fibre Pro – Critical Information Summary
Gamer – Critical Information Summary

Home Phone – Critical Information Summary

Business

Essentials Fibre
Premium Fibre
Business Voice Line
Business Static IP
Committed Information Rate

Customer Terms and Conditions

For easy reference, we’ve put all our agreements, policies, processes and contract information for MyRepublic products and services in one place.

An update on changes: Our Terms and Conditions (including Customer Terms and Policies) have changed, and are effective from 15/01/2018.

Critical Information Summaries (Existing Customers Only)

Fibre Pro UFF – Flexi
Fibre Pro UFF – 12 Month Term

Retired Terms and Conditions – Valid until 14/01/2018.

General Terms & Conditions
Residential Fibre Broadband
Business Fibre Broadband
Gamer Plan – Sony PlayStation Offer
Swiftpoint Z Offer Terms and Conditions

 

Retired Policies – Valid until 14/01/2018.

Acceptable Use Policy
Privacy Policy

Retired Promotional Terms and Conditions

Retired Product Summaries – From May 2018

Gigatown – Critical Information Summary
Gamer – Critical Information Summary
Fibre – Product summary

Fibre Home Phone – Product summary
Fibre Pro Speedboost
Gamer – Product summary
Flexi Promo – Offer summary
Static IP – Product summary
VDSL – Product summary
VDSL Home Phone – Product summary

Retired Product Summaries – Prior to 7 August 2017

VDSL – Critical Information Summary – Offer ended 1st October 2018.
Fibre 100 – Critical Information Summary  – Offer ended 1st October 2018.
Fibre Pro – Critical Information Summary – Offer ended 1st October 2018.
Gamer – Critical Information Summary – Offer ended 1st October 2018.
Fibre with Fibre Pro SpeedBoost – $99.99 Per Month Offer
6 Months half price – Offer Summary
VDSL, Fibre and Gigatown Offer Summary

Fibre – Product Summary
Fibre Home Phone – Product Summary
Fibre Pro Speedboost
Gamer – Product Summary
Month to Month – Offer Summary
Static IP – Product Summary
VDSL – Product Summary
VDSL Home Phone – Product Summary
VDSL, Fibre and Gigatown Offer Summary
Fibre with Fibre Pro SpeedBoost – $99.99 Per Month Offer
Gamer Plan – Sony PlayStation Offer
Flexi Promo – Offer summary:
Available 22/11/2017-10/04/2018