Frequently Asked Questions

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How Do I Sign Up?

Get in touch with us and an account manager will follow up with you promptly. If you need any customised broadband solutions, let us know and we’ll be happy to help.

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What Equipment Do You Provide?

We provide a free Enterprise-grade router tailored to your needs. Contact us for more info.

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How Long Are Your Contracts?

Our standard business fibre broadband contract is 24 months. Other contract arrangements are subject to availability, get in touch with us if you have specific needs.

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Are There Any Installation Fees?

Yes, contact us to determine on-site installation of the required Optical Network Termination(ONT) point.

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Do You Have Any Free Product Offers or Discounts?

Yes, we have different promotions available for a wide variety of business needs. Contact us for our latest offers!

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Do I Get Any Service Guarantee?

Our SLA (Service Level Agreement) formally defines our service promise. With MyRepublic Business, you are guaranteed up to 99.98% uptime depending on your plan.