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General

Moving home is never easy. So let us know in advance when you need your Broadband and Home Phone service relocated to your new address and we will arrange this for you. Contact our Customer Service Team via phone to arrange your relocation.

Our Wi-Fi Hub+ Modem is compatible with ADSL and nbn™ so remember to take your modem with you when you move out.

To relocate your services this can take between 5-20 working days so let us know as soon as possible so we can ensure your service is up and running on the day you move in!

We don’t charge you an Early Termination Fee if you are still within your contract period and your new address passes service qualification for a MyRepublic service. We will simply roll over the remaining contract period to your new address. Standard Relocation Charges apply

Ready to move? Check what Broadband service is available at your new address.

Please note: If your new address is not eligible for a MyRepublic service and you are within your contract period the standard Early Termination Fee will apply if you select to cancel your service.

Yes, once your address is nbn™ ready and you currently have a MyRepublic ADSL service we will migrate you over to the nbn™. Standard Relocation Charges apply.

If your address becomes serviceable for nbn™  it is an easy transition.

  • Your contract will continue, but an admin fee will apply.
  • Your Wi-Fi Hub+ works on both ADSL & nbn™ so no need to change your hardware or reset your Wi-Fi devices.
  • If you have had a letter from nbn™ informing you that nbn™ is available in your neighbourhood- simply contact us so we can organise the change over to your new nbn™ service.

Yes, please check that your security system is Internet Protocol (IP) enabled.

Yes, please check that your fax machine is Internet Protocol (IP) enabled.

Additional One-off Charges

Additional One-Off Charges

The following one-off additional charges may apply to your service.

Charge Type Price (inc GST)
nbn™ New Development Charge $300.00
nbn™ Subsequent Installation Charge $300.00
Relocation or Move House Charge $69.00
Service Re-connection Charge $69.00
No Fault Found Charge $220.00
Early Termination Charge $199.00 on a 12-month term
$0.00 on a month to month term
Modem Recovery Charge $98.00 on a 12-month term
$0.00 on a month to month term
Late Payment Charge $10


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