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General

How do I arrange to move my service to a new address?

My address is now nbn™ ready and I have ADSL, can I move over to the nbn™?

Can I use a security system on my Broadband connection?

  • Yes, please check that your security system is Internet Protocol (IP) enabled.

Can I use a fax machine on my Broadband connection?

  • Yes, please check that your fax machine is Internet Protocol (IP) enabled.

 

Gigatown

 

Who can enter the Gigatown Competition?

  • Anyone 18+ and an Australian resident can enter the competition.

Do you have to purchase something to be able to enter?

  • No purchase necessary, this competition is free to enter.

How do I know if I am in prize category A or B?

  • You must be in an eligible nbn™ Fibre to the Premise (FTTP) area to be Category A. There are 1.5 million premises who are FTTP, if you aren’t in Category A, you are in Category B.

How fast will 1Gbps speeds give me?

  • Like all products, these are based on nominal access speeds from our wholesale provider nbn™ , hence it may not be physically possible to achieve the full 1Gbps speed, however being FTTP, the achievable speeds will be lighting fast!

If I am not a MyRepublic customer in Gigatown, can I still connect on the 1Gbps plan?

  • MyRepublic will be opening up a limited number of connections to non MyRepublic customers when we launch Gigatown. Non successful competition entrants in that town will be offered this first.