Close  
1300 130 888

Upgrade to the nbn™

We recently wrote to you to inform you that nbn™ is now available at your home.

Like your ADSL plan, all nbn™ plans have unlimited data, they also include local and national calling.

MyRepublic offers 2 plans: Unlimited Essential which uses nbn™ 50^ and Unlimited Premium which uses nbn™ 100^ (^speeds are variable).

Before you select your nbn™ plan read  the “Selecting your nbn™ plan” section below. This will provide you information on what plans we recommend you select based on the nbn™ technology connecting your home.

Unlimited Essential

$69.99/month

Uses nbn™ 50.
Speeds are variable^

nbn50

  • Unlimited data*
  • Great for data lovers
  • Home phone service (optional)
  • Unlimited local & mational calls*

Unlimited Premium

$79.99/month

Uses nbn™ 50.
Speeds are variable^

nbn100

nbn100

  • Unlimited data*
  • Great for large households
  • Home phone service (optional)
  • Unlimited local & national calls*

^nbn™ 50 and nbn™ 100 refer to nominal access line speed, your speeds will vary based on the technology connecting your location to the nbn™ and other factors. *Included calls and data are subject to the Acceptable Use Policy. For customers in FTTN/B areas, we recommend the Unlimited Essential Plan, speeds to be confirmed when active.

Current Home Phone Plans

 Plan Name Inclusions Monthly Cost
Pay As You Go Pay As You Go Calling $0 plus calls outside of bundle
Aussie Landlines Calls to Australian Landlines $10 plus calls outside of bundle
All of Aussie Calls to Australian Landlines & Mobiles $20 plus calls outside of bundle
International Plus Calls to Australian Landlines & Mobiles & Calls to 40 international destination $30 plus calls outside of bundle

New Home Phone Plans

 Plan Name Inclusions Monthly cost
Home Phone Bundle Calls to Australian Landlines $0 plus calls outside of bundle
Aussie Wide Calls to Australian Landlines & Mobiles $10 plus calls outside of bundle
International 40 Calls to Australian Landlines & Mobiles & Calls to 40 international destinations $20 plus calls outside of bundle

Selecting your nbn™ plan

Why do I need to switch to the nbn™?

The nbn™ network is being rolled out across the country to deliver internet and home phone services using a mix of technologies (Fibre to the Premises (FTTP), Fibre to the Curb (FTTC), Fixed Wireless (FW), Fibre to the Node (FTTN), Fibre to the Basement (FTTB) and Hybrid Fibre Coaxial (HFC), which will replace the current Copper Telecommunications Infrastructure.

To ensure you continue to have access to a broadband and home phone service you must switch to the nbn™ network within 18 months from when nbn™ became available at your address. After this period the old copper network will be switched off.

What plan should I select for nbn™ FTTP, HFC or FTTC connections?

For nbn™ services that are connected via Fibre to the Premises (FTTP), Hybrid Fibre Coaxial (HFC) or Fibre to the Curb (FTTC), you can choose either the Unlimited Essential plan (uses nbn™ 50) or Unlimited Premium plan (uses nbn™ 100). Speeds are variable^.

What plan should I select for nbn™ Fixed Wireless connections?

For nbn™ services that are connected via Fixed Wireless (FW) the only available plan is the Unlimited Essential plan (uses nbn™ 50) due to the maximum download speed of Fixed Wireless technology being 50Mbps nominal access line speed. Speeds are variable^.

What plan should I select for nbn™ FTTN or FTTB connections?

For FTTN/B services, you can enter your address into the Service Qualification tool and you will be provided with an indication of line speed by nbn™ we will also tell you if you if your service is in co-existence. The maximum line speed provided by nbn™ doesn’t take into consideration the quality of the copper connecting your premises, the quality of your internal wiring or that exchange based ADSL &/or special services may co-exist on the same network infrastructure, all of these factors can affect your speed. If your service has been identified as being in co-existence area we recommend selecting the Unlimited Essential plan (uses nbn™ 50). Once your service is active, if you are receiving download speeds close to 50Mbps, contact Customer Service if you want to upgrade to the Unlimited Premium plan (uses nbn™ 100), once active we will conduct a line speed test to ensure that this Unlimited Premium plan is right for you. Speeds are variable^.

nbn™ 50: learn more

The MyRepublic Unlimited Essential plan (uses nbn™ 50 – speeds are variable) provides maximum speeds of up to 50 Mbps download and 20Mbps upload.

This is a good plan that provides enough bandwidth for downloading large files, streaming services like Netflix and Stan, playing your favourite music, enjoying online gaming, keeping up to date on social media and video calling with friends and family near and far.

When multiple household members are connected to your MyRepublic service at the same time, they will all be using the available bandwidth of your MyRepublic nbn™ service. The more people online at once, the less bandwidth to go round. If you have a lot of people online in data heavy scenarios like Gaming and Streaming or you do a lot of uploading, consider the nbn™ 100 plan.

nbn™ 100: learn more

The MyRepublic Unlimited Premium plan (uses nbn™ 100 – speeds are variable) provides maximum speeds of up to 100 Mbps download and 40Mbps upload (nominal access line speed).

This is a great plan for larger households (or small households who don’t like to wait!)  The nbn™ 1000 provides ample bandwidth for downloading large files, streaming services like Netflix and Stan, playing your favourite music, enjoying online gaming, keeping up to date on social media and video calling with friends and family near and far as well as a higher upload rate if you upload a lot of files.

When multiple household members are connected to your MyRepublic service at the same time, they will all be using the available bandwidth of your MyRepublic nbn™ service. The more people online at once, the less bandwidth to go round. If you have a lot of people online in data heavy scenarios like Gaming and Streaming, consider the nbn™ 100 plan.

Please complete this form

Learn more about internet speeds

The following information has been designed to help provide clarity regarding what actual speeds you can expect when connected to the nbn™ via the different network access technologies, and the factors that can affect your internet speed.

The main factors that can affect your internet speed/performance are:

  • nbn™ technology type
  • nbn™ co-existence period
  • nbn™ speed tier provisioned on your service
  • Quality of the fibre and/or copper telecommunication infrastructure servicing your address
  • Network capacity
  • Home set-up

Co-existence means that your connection will share infrastructure with older copper services which will impact the speed that you can receive. 18-month after the initial rollout of the nbn™ the old copper services will be switched off, ending co-existence period and enabling you to achieve maximum possible line speed.

nbn™ Technology Type

nbn™ is utilising a multi technology mix for the roll out of the nbn™ across Australia. As a result, different nbn™ technologies have different Speed Tiers (nominal access line speeds – maximum line speed).

A user’s experience, including the actual line speeds achieved over the nbn™ network will vary due to various factors, as outlined below (wiring, usage and weather).

In most circumstances, the actual speed being received will be less than the nbn™ Speed Tier available for that technology.

 

nbn™ Technology Type Technology Description Speed Tier (Nominal Access Line Speeds) Factors affecting speed
Fibre to the Premises (FTTP)

https://youtu.be/9M7wZOg9g0E

Optical fibre is run from the nearest available fibre node, to your premises and is connected to an nbn™ utility box on the outside of your premises.

The utility box is then connected to an nbn™ connection box inside your home.

nbn™  50 or nbn™ 100 Speed Tier Home set-up factors such as:

  • Modem quality and it’s Wi-Fi capability
  • Wi-Fi location / interference
  • # of users / devices on-line at the same time
Fibre to the Basement (FTTB)

https://youtu.be/abgfwLstQ6Y

Optical fibre is run from the nearest available fibre node, to a cabinet (MDF) in the buildings communications room.

From there the existing copper technology in the building is used to connect to the wall sockets in each apartment.

nbn™  50 or nbn™ 100 Speed Tier Co-Existance Period – an 18 month period whereby customers transitioning to nbn™ FTTN/FTTB services will generally receive slower download and upload speeds to ensure that existing DSL and legacy phone services are able to co-exist with the newer  nbn™ services

Home set-up factors (hardware / # of users)

The length and quality of the copper line from MDF to the wall socket (e.g. the copper maybe damaged or suffering from corrosion)

Quality of cabling within the apartment (e.g. the copper maybe be badly connected or poorly configured)

Adverse weather conditions such as heavy rain

Fibre to the Node (FTTN)

https://youtu.be/aEkQxu8-f6Y

Optical fibre is run from the exchange to a FTTN node / cabinet in the street.

From there this will then connect with the existing copper network to the wall socket in your premises.

nbn™  50 or nbn™ 100 Speed Tier Co-Existance Period – an 18 month period whereby customers transitioning to nbn™ FTTN/FTTB services will generally receive slower download and upload speeds to ensure that existing DSL and legacy phone services are able to co-exist with the newer  nbn™ services

Home set-up factors (hardware / # of users)

The length and quality of the copper line from MDF to the wall socket (e.g. the copper maybe damaged or suffering from corrosion)

Quality of cabling within the apartment (e.g. the copper maybe be badly connected or poorly configured)

Adverse weather conditions such as heavy rain

Hybrid Fibre Coaxial (HFC)

https://youtu.be/iQutfGneY6s

Optical fibre is run to the nearest available fibre node / cabinet in the street.

This will then connect with a HFC cable which runs all the way to an nbn™ utility box on the outside of your premises.

A cable then connects the utility box to a wall socket in the premises.

nbn™  50 or nbn™ 100 Speed Tier Home set-up such as:

  • Modem quality and it’s Wi-Fi capability
  • Wi-Fi location / interference
  • # of users / devices on-line at the same time
Fixed Wireless

https://youtu.be/EggbiUBklZg

An outdoor antenna on your roof receives a signal from a fixed nbn™ wireless tower.

This antenna is connected to a nbn™ connection box inside your premises.

nbn™ 50 Speed Tier Home set-up factors (hardware / # of users)

Obstruction of antenna’s line of sight which affects signal strength

Adverse weather conditions such as heavy rain

As more premises access the internet (particularly in peak periods 7 – 11pm) the more pressure (congestion) it puts on a service providers network. As the congestion increases slower broadband speeds will be experienced by users. Congestion issues can be managed by each service provider by purchasing more bandwidth (capacity) from nbn™ as well as the way a service provider configures and shapes their network (network management).

MyRepublic has been built specifically to maximise the user experience on the nbn™. We use our own web traffic priority optimisation system to help ensure that time sensitive applications like video streaming remain smooth while also remaining flexible for heavy downloading scenarios.

The MyRepublic team is constantly monitoring the network to help provide the best user experience available.

Hardware:

The quality and condition of your modem / router can affect your internet experience. A device that has been provided by your service provider and certified to work with the nbn™ network will ensure optimal performance, that is why all MyRepublic connections come with a MyRepublic modem optimised for use on our network.

Wi-Fi:

The Wi-Fi on your modem / router uses radio signals to transmit data to your connected devices. As a result, the performance of your Wi-Fi can be affected by the location of where you place your device. It should be placed in a central location so that the Wi-Fi signal can travel unimpeded, and away from other electronic devices which may cause interference (microwaves, TV’s).

All the  modem / routers MyRepublic provides have AC wireless technology which will perform better than ones with the older N technology.

Internal Wiring:

The condition of the copper lines / wall sockets within your premises can impact on your nbn™ experience. The copper maybe damaged or suffering from corrosion, the wall socket connections loose or poorly connected. This predominately relates to FTTB / FTTN connections.

Number of users / devices online at the same time:

When there are multiple users / devices connected to the internet at the same time those users are all sharing the available bandwidth. As the number of users increases the slower the speed experience will be for all.

As an example, think of the nbn™ network as a highway, and MyRepublic as the gateway to the highway. During off-peak hours traffic should flow freely and quickly. However, during peak periods when traffic on the highway increases, the speed by which traffic flows on the highway will decrease.

The ability to manage that traffic, as well as having enough capacity to cater for the increase in traffic can help alleviate congestion / slow speed issues.

MyRepublic’s own traffic priority optimisation system and network capacity helps ensure that congestion issues are not experienced by our customers.

nbn™ Technology Type

nbn™ is utilising a multi technology mix for the roll out of the nbn™ across Australia. As a result, different nbn™ technologies have different tiers (nominal access line speeds).

A user’s experience, including the actual line speeds achieved over the nbn™ network will vary due to various factors, as outlined below (wiring, usage and weather).

In most circumstances, the actual speed being received will be less than the nbn™ tier available for that technology.

 

nbn™ Technology Type Technology Description nbn™ Tier (Nominal Access Line Speeds) Factors affecting speed performance
Fibre to the Premises (FTTP)

 

Optical fibre is run from the nearest available fibre node, to your premises and is connected to an nbn™ utility box on the outside of your premises.

The utility box is then connected to an nbn™ connection box inside your home.

nbn™  50 or nbn™ 100 tier Home set-up factors such as:

  • Modem quality and it’s Wi-Fi capability
  • Wi-Fi location / interference
  • # of users / devices on-line at the same time
Fibre to the Basement (FTTB)

 

Optical fibre is run from the nearest available fibre node, to a cabinet (MDF) in the buildings communications room.

From there the existing copper technology in the building is used to connect to the wall sockets in each apartment.

nbn™  50 or nbn™ 100 tier Co-Existance Period – an 18 month period whereby customers transitioning to nbn™ FTTN/FTTB services will generally receive slower download and upload speeds to ensure that existing DSL and legacy phone services are able to co-exist with the newer  nbn™ services

Home set-up factors (hardware / # of users)

The length and quality of the copper line from MDF to the wall socket (e.g. the copper maybe damaged or suffering from corrosion)

Quality of cabling within the apartment (e.g. the copper maybe be badly connected or poorly configured)

Adverse weather conditions such as heavy rain

Fibre to the Node (FTTN)

 

Optical fibre is run from the exchange to a FTTN node / cabinet in the street.

From there this will then connect with the existing copper network to the wall socket in your premises.

nbn™  50 or nbn™ 100 tier Co-Existance Period – an 18 month period whereby customers transitioning to nbn™ FTTN/FTTB services will generally receive slower download and upload speeds to ensure that existing DSL and legacy phone services are able to co-exist with the newer  nbn™ services

Home set-up factors (hardware / # of users)

The length and quality of the copper line from MDF to the wall socket (e.g. the copper maybe damaged or suffering from corrosion)

Quality of cabling within the apartment (e.g. the copper maybe be badly connected or poorly configured)

Adverse weather conditions such as heavy rain

Hybrid Fibre Coaxial (HFC)

 

Optical fibre is run to the nearest available fibre node / cabinet in the street.

This will then connect with a HFC cable which runs all the way to an nbn™ utility box on the outside of your premises.

A cable then connects the utility box to a wall socket in the premises.

nbn™  50 or nbn™ 100 tier Home set-up such as:

  • Modem quality and it’s Wi-Fi capability
  • Wi-Fi location / interference
  • # of users / devices on-line at the same time
Fixed Wireless

 

An outdoor antenna on your roof receives a signal from a fixed nbn™ wireless tower.

This antenna is connected to a nbn™ connection box inside your premises.

nbn™ 50 tier Home set-up factors (hardware / # of users)

Obstruction of antenna’s line of sight which affects signal strength

Adverse weather conditions such as heavy rain

Frequently Asked Questions

The following information has been designed to help provide clarity regarding your move to the nbn™.

If you are still within your minimum contract term, we will upgrade your broadband service to the nbn™ and your contract term will continue. For example if you have 6 months remaining on your 12 month contract term with your ADSL connection we will roll over the remaining contract period to your new nbn™ service.

No, all MyRepublic modems are ADSL and nbn™ compatible. For guidance on how to use your modem on the nbn™ please use the Quick Start Guide.

  • A new connection will vary depending on if you have current technology in place or if you need an onsite appointment with a technician.
  • Generally, a new connection can take between 3-20 business days.
  • Please don’t disconnect your service until you have been advised by us that your MyRepublic service is up and running.
  • Look out for further communications from MyRepublic about your connection, we will contact you:
    • If we need to schedule an appointment at your premises and you need to be in attendance. When there is a network appointment to facilitate your service connection, usually the activation of your service will be completed within 2 days of this appointment, we will confirm when it is time to plug in your modem and connect to the MyRepublic network via Email & SMS – look out for these.
  • If at any time you need to follow up on the progress of your nbn™ upgrade, go to the Contact Us page and complete the Order Enquiry Form.
  • Please note, if you are in an nbn™ New Development or HFC area, connection times can be longer depending on availability of technicians.

Once you have selected your plan and agreed to upgrade your service to the nbn™ we will place your order and your plan change (including your home phone plan) will then take effect from the date your new nbn™ service is activated with MyRepublic.