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Customer Terms and Conditions

For easy reference, we’ve put all our agreements, policies, processes and contract information in one place.

Customer Terms

Acceptable Use Policies

Policies

Service Consent

Critical Information Summary

Unlimited nbn™ Gamer Pro Plan – Offer available from 15th November 2016

Unlimited nbn™ Broadband Plan – Offer available from 15th November 2016

Unlimited nbn™ Gigatown Plan Limited Offer available from 19th July 2017

Unlimited Broadband Plan – Offer available from 15th November 2016

Current Promotional Terms and Conditions

Gamer Pro Sony PlayStation Offer – Offer available 28/07/2017-31/08/2017

Retired Promotional Terms and Conditions

PAX Gamer Promotional Terms and Conditions – Offer available 04/11/2016-14/11/2016

Sony PlayStation 4 Pro Competition Terms and Conditions – Offer available 04/11/2016-15/11/2016

PlayStation 4 Pro Terms and Conditions – Offer available 15/11/2016-03/01/2017

Australia’s first Gigatown Competition Terms and Conditions  Competition available 27/03/2017-31/05/2017

Warranty