Anything Else?

Any further questions? We are here to help.

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How to Contact Us?

We’re here to help. There are several ways to get in touch with us.

Support site

Create a Request Online

Chat With Us

Media Enquiries

Partner with us

Our opening hours can be found here.

Further Enquiries

Order Update Request

Submit a request for an update on the progress of your connection.

nbn™ New Development Charge

Submit your approval for the nbn™ New Development Charge.

Payment Request

Submit a request for a manual payment for an outstanding account balance.

nbn™ New Line Installation Charge

Provide your Business Phone or ULL ID number or to proceed with a New Line Connection.

Payment Card Details

Update or change your payment card details online in MyAccount.


Have anything to say to us? Submit your feedback here.

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Request for Sales Callback

Need help selecting a plan?

Our Sales Team is available Monday-Friday between 9am-5pm. One of our team members will call at a when its convenient for you. Pick and date and time and we will be in touch shortly.