Hi, How Can We Help You?

We’ve made it easy to get the answers you need without picking up the phone

Check Out Some of Our Most Frequently Asked Questions Below

Sales & New Connections

Submit a request for an update on the progress of your connection.

Billing & Payments

Help to get you onboard quickly and easily.

Manage Account

Access your account to see orders, view bills and change payment cards.

Network & Tech Support

Get technical support including interactive help.

Moving Home

Support to move your service to your new home.

Network Status & Maintenance

Find out about any outages, service disruptions or maintenance work.

Complaint Handling Policy

We take your feedback very seriously, let us know how we can meet your needs.

Anything Else?

Contact customer care, learn more about us, press enquiries, support site and further enquiries.

Announcements

Appointment and Connection Update from the nbn™

We are aware that there is a delay in nbn™ appointments for both new connections and faults. Unfortunately this is due to unexpected challenges in the implementation of a new workforce scheduling program managed by nbn™. In order to priortise the needs of customers requiring their service to be restored, nbn™ have needed to reschedule some connection appointments.

While the nbn™ scheduling issue is out of MyRepublic’s control, we are doing our very best to ensure we help you reschedule any missed or delayed appointments by nbn™. Please reach out to us via Online Chat and we will assist you. If you also need to make an amendment to a recent order such as change your plan please let us know. We apologise for any inconvenience caused and rest assured nbn™ is working around the clock to resolve through this.

Save up to $30 per month for the first 6 months
We have discounted our plans by up to $30 per month for the first 6 months. Check out our pricing page.
Earn Cashback via MyRewards When You Shop Online With Our Partners
Sign up to MyRewards and shop online with our partners and start earning cashback towards your MyRepublic internet bill.  Start shopping now.

Refer your friends and family to MyRepublic and get $50 account credit for every sign up. Find out more here.

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Request for Sales Callback

Need help selecting a plan?

Our Sales Team is available Monday-Friday between 9am-5pm. One of our team members will call at a when its convenient for you. Pick and date and time and we will be in touch shortly.