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Contact Us

We’re here to help. There are several ways to get in touch with us.

Support Site: Our Support Site answers many of your questions.
You’ll also find the best way to contact us for your specific needs.

Create a Request Online: You can use our Online Request Forms for the most common requests such as moving home, changing plans, raising a support case and much more. We’ll always do our best to get back to you within 24 hours.

Chat With Us: Chat to us online

Our opening hours can be found here.

Social Media

Contact us via your Social Media Account:

Myrepublic Facebook   MyRepublic Twitter

Order Update Request

  • To submit a request for an update on the progress of your connection click here
  • To submit your approval for the nbn™ New Development Charge click here
  • To provide your Home Phone or ULL ID number or to proceed with a New Line Connection click here
Manual Payment

Making a payment

To make an instant payment for your outstanding account balance click here.

If you need to update or change your payment details login to MyAccount.

Your Feedback

We are committed to providing quality service and meeting your needs. We value your feedback – including compliments and complaints. Please let us know what we do well and where we can improve our service by submitting your feedback here.


Backed by the experience and successes of our international offices, we take commitment, ownership and purpose seriously. We’re agile, we have fun and we’ve left the status quo behind. We’re on a different flight path, are you ready to get on board? Check out our careers page  or email your CV to [email protected]

Media Enquiries
Email: [email protected]