1300 697 249

Accounts and Billing Support

For your convenience, your bill is emailed to you on your billing cycle date. We bill you monthly in advance for your MyRepublic services commencing from the date your service is activated.

You can also access your previous invoices via MyAccount.

MyRepublic requires you to provide a Visa, MasterCard or American Express credit or debit card at sign up.  These payment details will be charged 14 days after your invoice is generated.

You can update your payment card details in MyAccount. Simply log in with your email address and the password you nominated at sign up. Alternatively please call Customer Service on 1300 MYR BIZ (1300 697 249) for assistance.

To make a manual payment for an outstanding balance your account, fill our the payment request and we will process to debit the outstanding balance from the nominated payment card we have on file for you.

No, we do not charge a credit card surcharge.

You can view your usage online at MyAccount. Please note call data may be 48 hours behind.

If you would like to change your Business Phone plan, please contact the Business Customer Services team. Your plan change will commence from next your billing cycle date.

Click here to view our Invoice Explainer to help you understand your first invoice.

The following one-off additional charges that may apply to your service. All pricing is GST