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How to Minimise Internet Disruptions When Moving Home

Published: 30 December 2019

When you’re moving house, there are some common internet challenges that could arise. Sometimes these issues are outside of your control, but here are a few ways you can minimise internet disruption when moving home:

Know your moving date

We know this sounds obvious but nothing can happen until you have a definitive moving date. Once you have a date ‘set in stone’, you can begin making the necessary arrangements to transfer your internet service

Check to see if your new address is nbn™ compatible

As of June 2019, more than 10 million homes and businesses can connect to the nbn™ in Australia, however, it shouldn’t be assumed that means your new home has it connected.

Check your address to see if nbn™ is available at your new location by using MyRepublic’s nifty nbn™ location checker tool

Decide whether you want to switch providers

You need to decide whether you’re going to stick with your current provider or switch to a new one to minimise disruption in your moving process. Speak to your new neighbours or friends in the area, if possible, and do your research to find out if there is a better plan available for you.

Notify all affected parties

Whatever you decide to do, you’ll need to contact your current service provider whether that’s to cancel or to let them know that you’re moving. If you decide to go with a new provider; start working out these details early on so you can avoid any service interruptions.

If you’ve decided to stay with your current internet service provider, it would be good to ensure that your contact details are updated in their database so you can continue to pay your bills on time and receive uninterrupted internet service.

Schedule a service call

Most internet disruptions happen when homeowners attempt to schedule service calls at the last minute. Any procrastinating on your end makes it more likely that you’ll encounter service delays. So, do yourself a favour and lock down these details as early as possible!

There are many things to consider before moving your internet to a new house. With a little foresight and planning, you can feel confident that your internet service will be good to go once you move into your new home.

To know more about moving home or relocating your existing MyRepublic internet services, visit our Moving Home page.

At MyRepublic, we’re all about quality service and fast internet connection. Feel free to check out our affordable broadband options and find a plan that’s right for you.